At Calico Beans Jewelry, we take pride in our creations and we want you to be pleased with your purchase! However, if there is an issue, we are happy to offer a refund.
Our returns period is 30 days after the item is shipped. Please be sure to contact us before this period is up. Items returned for refund must be unused and in the same condition as received, and in the original packaging.
Items that have been customized for you may not be eligible for refund, so be sure to confirm all custom work before purchasing. Also, keep in mind that computer and phone screens show colors differently, and a piece of jewelry might appear slightly different from how it appears digitally. If you want an close color match, let us know and we will do our best to meet your request.
If you need to return an item, send us an email at elizabeth@calicobeansjewelry and we will provide you an address for return. We recommend using a trackable shipping method or purchasing shipping insurance. Shipping costs are your responsibility and are non-refundable.
Once your return is received, we will send you an email to let you know that we have received your returned item. Any eligible refunds will be processed within seven days after the item has been received by us.
We want our customers to be happy with their jewelry! If you have questions about any of the items on our site, please reach out by email and we will be delighted to answer them.